Support
Questions about the engine, your workspace, billing, or an engagement — one inbox, real humans, Texas hours.
We reply within one business day (US Central). Include your workspace domain for account questions.
Talk to us
Demos, scoping, onboarding help, or anything that's faster to show than to type.
Common questions
Where are the product demos?
nteli.io/engine — thirteen two-minute demos, one per vertical. Deep links like /engine/hvac open a specific vertical.
How do I connect it to Claude?
The engine is an MCP server. Connection is via OAuth when your workspace is set up — see the documentation, and email us if your MCP client needs anything unusual.
How does pricing work?
By credits — one credit per submitted quote; the configuration conversation is free. Details on the pricing page and in the documentation.
When can I sign up?
Self-serve sign-up is launching soon. Email us to be first in line, or book a call for a guided start.
Something looks wrong on a quote
Every number traces to a rule. Ask the engine "why?" first — then email us with the quote ID if the rule itself needs attention. Rule fixes go through your workspace's approval flow.
Data export or deletion
Workspace admins can email hello@nteli.io to request export or deletion — see the privacy policy.