The Future Perfect

At NTeli, we employ a combination of skills, apps, kits, and proven methodologies to get the best results in the shortest amount of time.

Overview

We upgraded the B2B and B2C process by enhancing Salesforce with tailored billing solutions, comprehensive billing automation, and efficient post-sale management....

The Future Perfect, established in 2003,The Future Perfect has been distinguished by its thoroughly creative and ebullient vision and strong curatorial focus, which showcases studio-created works alongside one-of-a-kind and limited edition pieces that adhere to Alhadeff’s mission: the coalescence of playfulness, craftsmanship, and innovation.

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Requirement
Our Solution

Requirements

Customized Billing Solutions

Our solution

Designed and implemented tailored billing solutions within Salesforce to cater to TFP's specific billing requirements.

End-to-End Billing Automation

Automated the entire billing process from order creation to order completion, reducing manual effort and errors.

Post-Sale Processes Management

Developed processes to handle order amendments, credits, and refunds, ensuring smooth and efficient post-sale operations.

Customer Service Enhancement

Enhanced customer service capabilities by addressing all customer touchpoints and requirements, improving overall customer satisfaction.

Salesforce and NetSuite Integration

Integrated Salesforce with NetSuite to enable seamless data synchronization and improve operational workflows.

Results:

The implementation of these solutions significantly streamlined TFP billing and customer service processes, enhancing operational efficiency and customer satisfaction.

Why do customers acquire our services?
Key business drivers

Drive Revenue Faster

Modernize your business by Automating the entire Order Management & Billing processes to Salesforce / Gain real-time visibility on the data that matters:

Accelerate deal cycle

Replace XLS Pricing Calculators that Everyone hates. Address complex Quoting easily in Salesforce

Realize upside from renewals and upsells

Gain perfect Renewal Pipeline Forecasts with real-time updates. Manage amendments with easy co-term and proration. Automate the Entire Renewal Management Process workflow

9
SALES CLOUD
CONSULTANTS
5
SERVICE CLOUD
CONSULTANTS
32
SALESFORCE
ADMNISTRATORS
9
SALESFORCE PLATFORM
DEVELOPERS