Claims arrive by the thousand, and most desks pay them because checking costs more than the credit. Nteli's agentic reconciliation matches each line to the design registration it cites, the contract price, and the POS sell-through it covers — paid when it's right, disputed with evidence when it isn't.
The claim spans three systems that never talk: the agreement lives in the CRM, the transactions in the ERP, the claim in the distributor's file. Reconciliation joins them on one deal ID.
Each claim line matched to the EDI 867 resale (POS) record by distributor, invoice, line, part, end customer and quantity — then to the design registration or SPA and the contract price, with duplicate detection. Line by line, not sampled after the quarter closes.
Debits checked against distributor inventory and authorized-debit quantities, so a claim cannot cover more units than were bought, held and resold under the agreement.
Invalid lines go back with the registration, price and POS record attached. The distributor relationship survives; the leak doesn't.
The distributor still gets one credit memo per period. The auditor gets every line, traced to its deal.
Agents do the matching at claim volume. Rule changes are approved by a second person, versioned, and replayed on past claims before they ship.
Runs beside what you have and accepts outside inputs — claims as files, POS feeds, ERP exports. No rip-and-replace.
It sees orders, invoices and credit memos; it rewrites nothing. The connection is scoped once as onboarding — not a monthly fee.
Illustrative assumptions from our published Leak Ledger model, not industry statistics. Your claims file gives the real numbers.
A claim isn't wrong because it's big. It's unverified because checking it by hand costs more than paying it. Agents change that arithmetic.
Already reconciling claims in a spreadsheet? Good — bring it. We'll run the same quarter, you on yours and us on ours. If your spreadsheet finds the same dollars, you don't need us. The difference usually shows up in the matching: claim lines to EDI 867 resale records, distributor part numbers to your master data, every line instead of a sample.
Ship & debit is the semiconductor telling of a general motion: a third party files claims against your agreements, and you settle in aggregate. Pharma chargebacks validate against wholesaler contracts the same way. Weighing options? See our honest ship & debit software comparison (Vendavo, Vistex, Pricefx, ERP modules). The channel practice covers both; the thinking behind it is in A ledger, not a dashboard.
The Leak Ledger Workshop: your claims file, your contracts, your POS — a dollar ledger of what should not have been paid.